Harbor Freight Tools in Show Low, AZ Open now

Reviews about Harbor Freight Tools

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  November 13, 2019, by Claire Watkins
  We had a very poor experience yesterday at Harbor Freight!!!! The representative Tom was extremely rude and unprofessional!!!!!! Horrible. My husban and I were told to go to isle 8 to find a carport. When we could not find it we walked behind an open area and were continuing to look. My husband found Tom and asked Can you help find a tarp? Tom proceeds to get belligerent and rude saying that we are not sopposed to be back here that we are just wandering aimlessly and refused - yes, refused to help us!! Some other guy walks up from behind and threatened me to get my husband out before he called the police while Tom says he is the manager and won’t let us talk to anyone else!!! Well we are about to leave the store when the REAL manager walks up. We told him what happened and he appologized, but the apology should have come from the employee Tom! We called the DM and the office is supposed to call us back, but they said we have had problems with the Show Low, AZ store in the past!! NEVER again will we shop here!!! And it’s ashame because we own a retail store (auto parts) and we used to recommend Harbor Freight. Well... you’ve lost our business and any further recommendations! #harborfreight #poorservice #badcustomerservice #rudeemployees